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FREQUENTLY ASKED QUESTIONS - QUICK LIST


  • Some Keywords Do Not have Google Bids
  • Inaccurate Google Bids
  • Compatible with Macs?
  • My program quit giving me Google bids and clicks
  • Over what period is the keyword search based ?
  • Unable to stop RESULTS
  • How to turn off checking results?
  • Keyword discovery
  • adwords error -The request did not contain a header named ''email''
  • Adwords Dominator has stopped working due to Google stopping support for old API.
  • Possible problem with latest API update on Dominator 2.14
  • SEO DATA is not returned
  • Google Results is ZERO




    Question: Some Keywords Do Not have Google Bids

    Recently, since the last update, I have noticed that only some of my keywords have Google Bids and other keywords just have nothing - why is this?

    Solution:


    [--- UPDATED: 3/16/2006 2:57:46 PM BY AGENT: Goran Nagy ---]





    [--- UPDATED: 3/16/2006 2:40:56 PM BY AGENT: Chris Lee ---]

    We're still looking at it, but it seems that Google have changed their programming and a re restricting the number of keywords for which they are returning data. They say that it is because there is insufficient data for them to publish a bid - we don't really buy that story, but nevertheless Google are restricting the data they are releasing.

    This will affect all Keyword research tools that use Google bid data - not just Keywords Analyzer. There is not much that anyone can do about this as the issue is Google's end and not ours.


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    Question: Inaccurate Google Bids
    Chris

    When I tried to start a google adwords campaign today advertising MP3 downloads, most of the phrases cost a minimum of $5 or $10 , yet when I checked with the keywords analyzer the Bids were nothing like this, the most expensive being about $2.

    Why is the keywords analyzer so inaccurate?

    Andrew


    Solution:

    [--- UPDATED: 3/29/2006 1:48:29 AM BY AGENT: Chris Lee ---]

    Hi

    I would say the key reason here is that Google is trying to discourage  you from publishing those keywords by giving you a lower quality score for those keywords.

    They look at all the other keywords and their statistics in your account and allocate what they call a “Quality Score” to your new Campaigns’/Keywords – prior to August last year, you may recall that they just slowed and then halted low-performing keywords – now, they just raise your cost to absurd levels to encourage you to look at those keywords.

    The bid you see in KA is the bid that you should be paying for first position assuming Google thought your keyword was relevant and targeted.

    Hope this helps,

    Regards

    Chris



    [--- UPDATED: 3/29/2006 1:46:22 AM BY AGENT: Chris Lee ---]

     

     

     


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    Question: Compatible with Macs?
    I would love to buy this but I have a mac and I don't want things to get all wonky. Will it work for me? Thanks Marcia

    Solution:

    [--- UPDATED: 4/4/2006 1:22:01 AM BY AGENT: Chris Lee ---]

    H Marcia

    Keywords Analyzer is for PC only I'm afraid - however, if you have PC emulation software on your Mac it will work with that just fine.

    Alternatively, depending on what you need to do research for, AdSense Dominator will work because it is server based (www.adsense-dominator.com) AdSense Dominator is a keyword database with all the PPC number of campaigns as well and rankings of keywords.

    Regards

    Chris

    [--- UPDATED: 4/4/2006 1:18:53 AM BY AGENT: Chris Lee ---]


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    Question: My program quit giving me Google bids and clicks
    My program was working fine, giving me Google bids and clicks, then it stopped. I've unistalled it/ reinstalled it. Used a proxy, not used a proxy....
    Am I doing something else wrong?

    Solution:

    [--- UPDATED: 4/4/2006 1:17:29 AM BY AGENT: Chris Lee ---]

    Hi Chris,

    No - you are doing nothing wrong - Google have changed their programming in the last few hours - we are aware of the problem and are working on an imminent fix for it. We will announce it as soon as it is ready.

    Just by way of amplification, I have a number of people asking me "Why is it that you have to change your programming so often and provide so many updates..."?

    I'd like to take the opportunity to answer that here so that others can read it in the knowledgebase.

    Keywords Analyzer is a very complex tool. It draws data from a number of different search engines simultaneously. To do this it has to follow the structure of the search engine's programming and data provisioning. Now Search engines, Google in particular, are continually working on their own programming. So, and this happens quite often, if Google change their bidding tools, or search engine structure without warning, then any tool that is programmed to look at the old way, will stop working straight away.

    This will affect absolutely every tool that uses the Search Engine's data.

    One thing we have always prided ourselves on is reacting extremely quickly to Search Engine changes and getting an update out as quickly as possible - I can categorically say, and I know this because I own them, that most of our keyword research competitors are not nearly as quick - and in some cases, have never responded at all.

    I will post a notice on the blog at http://keywordsanalyzer.blogspot.com as well - please keep an eye out there for updates.

    All the best

    Chris

    [--- UPDATED: 4/4/2006 1:08:31 AM BY AGENT: Chris Lee ---]


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    Question: Over what period is the keyword search based ?
    I'm searching for appropriate key words for a site and clients business (contract packaging). It occured to me that I don't know how over what period of time the sample of keywords is taken. Is it 'of all time', 'last month', 'a rolling period of day, month, or other period', or maybe I've got the concept wrong entrirely. Can you through some light on this please.

    Solution:

    [--- UPDATED: 4/6/2006 12:10:32 PM BY AGENT: Chris Lee ---]

    Hi There,

    Sure - it's the previous 30 days searches on Yahoo Search (formerly Overture) They have around 30% of the entire search market so multiply by 3.3 will give you an idea of the total search across all search engines.

    Regards

    Chris

    [--- UPDATED: 4/6/2006 12:08:16 PM BY AGENT: Chris Lee ---]


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    Question: Unable to stop RESULTS
    G'day,
    I recently upgraded to version 5.02. I'm really impressed by the new features - well done.

    Just one problem I'm having though is that I can't stop the number of Results from being returned. When I do my initial research with KA I only want the number of Searches displayed, not the number of results. The check box in unmarked in Settings and on the Advanced Search display, but the number of Results is still being searched - which slows the whole process down enormously.

    Is there a bug or is at a problem unique to my installation?


    Solution:

    [--- UPDATED: 4/30/2006 1:35:12 PM BY AGENT: Chris Lee ---]

    Hi there,

    It's an explanation oversight on our part. It is because you have SEO selected as on - SEO needs results to function properly and so overrides the Results off command. If you need SEO you need results, but if not, go to settings>seo and turn that off as well.

    Regards

    Chris

    [--- UPDATED: 4/30/2006 1:26:37 PM BY AGENT: Chris Lee ---]


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    Question: How to turn off checking results?
    Hi Chris,

    I'm using version 5.08 of Keywords Analyzer.

    Whenever I do a keyword search (advanced search) then as soon as the
    keywords are returned it starts checking its SE results.

    Is there anyway to turn this feature off?

    I made sure to uncheck "Find number of results" but it still checks
    the number of results after first set of keyword is returned.

    Looking forward to hearing from you.

    Best Regards,

    Pawan Agrawal



    Solution:

    [--- UPDATED: 6/26/2006 11:35:02 PM BY AGENT: Chris Lee ---]

    Hello

    Yes - I should be more clear about this in help maybe - this is because you have SEO turned on; SEO uses results as the  basis for its counting. So if you turn results off and SEO on then this will override it. What I do is turn SEO off and then when I am completed my search I select the keywords I am interested in in the main window by selecting them and holding the CTRL key at the same time. Once I have my keywords selected, right-click and open the menu and then select "Download websites for SEO for selected keywords"  - doing it this way means I  can get only the data I want without wasting time.

    Hope this helps

    Chris

    [--- UPDATED: 6/26/2006 11:31:14 PM BY AGENT: Chris Lee ---]


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    Question: Keyword discovery
    How do I enable Keyword discover, where do I find my username and password?

    Solution:

    Hi there

    Keyword Discovery is a separate subscription service - to get a username and pass you need to subscribe to their service. You can find out more at Trellian - our link for them is http://www.keywordsanalyzer.com/keyworddiscovery.htm

    By integrating the Keyword Discovery API into Keywords Analyzer then KD users now  have seemless integration between the two, which is what a lot of users asked for.

    Hope this clarifies it.

    Chris



    [--- UPDATED: 7/14/2006 12:22:20 AM BY AGENT: Chris Lee ---]


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    Question: adwords error -The request did not contain a header named ''email''
    I just downloaded the new version of Adwords Dominator.
    When trying to download a report I get an error message-
    The request did not contain a header named ''email''

    What do I need to do?

    Thanks...

    John Carter
    bikeman91350@yahoo.com




    Solution:

    Hello John,

    You need to go into Accounts>Accounts Manager and Activate that particular account before trying to download data.

    You need to repeat that process for each individual Adwords account you set up.

    After you have activated the account you should not get that error when you submit the report request to AdWords.

    Regards

    Chris

    [--- UPDATED: 7/19/2006 9:15:19 AM BY AGENT: Chris Lee ---]


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    Question: Adwords Dominator has stopped working due to Google stopping support for old API.
    This started happening to me again today (1-November)
    I don't think I've received an update notice

    Solution:

    [--- UPDATED: 11/1/2006 9:11:42 PM BY AGENT: Chris Lee ---]

    Hi

    Copy of letter going today:

    Hi,

    I hope I find you well.

    Just a quick note to let you know that Google have changed their API and you will need to update AdWords Dominator accordingly.

    You can get the update at

    While I'm here, I'm pleased to tell you that we are very nearly ready to launch our next flagship product, designed to tell exactly what your competitors are up to in AdWords.

    In fact, I have had three emails from our beta testers - all AdWords users - begging us not to release it...!

    Stay tuned.

    All the best

    [--- UPDATED: 11/1/2006 8:05:06 AM BY AGENT: Chris Lee ---]



    http://www.adwordsdominator.com/customer_upgrade4.html
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    Question: Possible problem with latest API update on Dominator 2.14
    Hi Chris,

    Yes no problem, I came to the same conclusion eventually

    I have always fancied visiting China, the culture looks interesting

    Although like yourself the thought of the sun beating down and out on
    a boat sounds even more fun

    Regards - Mel


    [--- UPDATED: 11/1/2006 12:33:11 PM BY USER ---]



    Hi,

    Have just installed the Dominator update 2.14

    After you press create report

    Google comes back with an error message

    I have attached a snapshot of the error message

    Solution:

    [--- UPDATED: 11/1/2006 10:39:06 PM BY AGENT: Chris Lee ---]

    Hi Mel

    Thanks - yes - I have spotted it and been testing it.

    When you get that message - close the download box and wait a minute or so - then open "Download Reports" again and select "Download Already created report" and if the report  has finished compiling then it will download as normal. If not then you will see that message - wait a few minutes and repeat.

    The point being, that the data is still being downloaded.

    The problem I have with identifying it is that Goran, the programmer, is on vacation in China - I will ask him to take a look just as soon as he can, although he is awa for another three weeks.

    All the best

    Chris

    [--- UPDATED: 11/1/2006 11:21:52 AM BY AGENT: Chris Lee ---]


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    Question: SEO DATA is not returned
    HI,

    My version of Keywords Analyzer is not returning any SEO data in the lower screen.
    I read trough the complete HELP and tried a bunch of different settings and left and right clicked a certain keyword phrase but nothing showed any SEO data result at all.
    In SETTINGS > SEO ... I have DOWNLOAD WEBSITES FOR SEO set to ON and the number of websites set to 10. Plus on the right hand side of my screen, FIND NUMBER OF RESULTS is also set to ON; but nothing.

    Check campaigns for my country is activated and language settings are set to Dutch, Google datacenter google.com or google.nl and nl.overture.com.

    I don't have a firewall running, so I really don't get it.
    Can you please look into this issue quicklu, 'cause I'm making an anlyzes for a client.


    Thanks on beforehand,
    Marc



    Solution:


    Hi

    Thanks for getting in touch. We are aware of the problem - it seemed to start in the last 48 hours or so. I am trying to reach our lead programmer at the moment to look into it - he is on vacation in the Far East at the moment so it may take a little time to sort out - we are working on it though.

    Regards

    Chris

    [--- UPDATED: 11/16/2006 9:34:58 AM BY AGENT: Chris Lee ---]


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    Question: Google Results is ZERO


    Since some days the Keyword Analyzer returns only 0 for Google Results and 1 for Google Campaigns. It was working fine before.

    Is there any change from Google Side reg. Keyword Analyzer ?


    Regards
    S. Ivanov


    Solution:


    [--- UPDATED: 8/4/2008 8:41:40 AM BY AGENT: Caitlin Fenton ---]



    Hi there,


    We are aware that there is a problem with Google and have been working on a Fix.

    Please download the latest version:
    http://www.keywordsanalyzer.com/dl/KeywordsAnalyzer754.exe

    The problem is resolved in this Version.

    All the Best,
    Caitlin

    [--- UPDATED: 8/4/2008 8:38:39 AM BY AGENT: Caitlin Fenton ---]




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